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Razer basilik mouse sensor issue

  • 24 July 2024
  • 1 reply
  • 18 views

Hi guys, i have a razer basilisk, and i have a problem. My mouse cursor always going to the left top corner of the screen. I tried use mouse without razer synapse and try on pc with another system but nothing works. I tried even clean a pcb with a isopropyl alcohol and clean laser with compressed air. Any ideas ?

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1 Reply

Razer.sushi.boi
Userlevel 4

Hello there, @oskitmp!

Have you tried it using a different surface? Let’s reinstall your mouse’s drivers by following the steps below:

  • Search “Device Manager” from the Windows search bar.
  • Click on “Mice and other pointing devices”.
  • Right-click on your Razer mouse > “Uninstall device”.
  • Click on “Human Interface Devices”.
  • Right-click on your Razer mouse > “Uninstall device”.
  • Restart your computer.

The drivers will automatically reinstall after your computer restarts. If that didn’t do the trick, then shoot me a PM along with your mouse’s serial number so I can check for other workarounds.

 

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