Razer Basilik ultimate freeze | Razer Insider
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I recently bought a razer basilik ultimate wireless with charging dock and when i try use it wireless it randomly freeze (it doesnt move on the screen it doesnt click , anything), like i use it for lets say 30 min it freeze for like 5-10 sec then it work normal again.

When i use it wired it work fine i dont have any issue with it but i bought it wireless use it wireless not wired.

I dont know if its a connection issue because i just bought my pc like there is no problem with usb port and i dont have anything that can interfere with the wireless connection.
Does your mouse freeze even without Synapse in the background? For now, let's try to reinstall your mouse driver by following this guide. Should the issue persists, PM me the serial number of your device. I can use that to find a specific fix for this issue. Let's pick things up from there.



*Thread locked to curb the conversation to PMs.