Razer Basilisk Ultimate cant use it while charging
I was able to use the mouse before when it was plugged in and charging but now every time it is plugged in, I cannot move the cursor. It is still charging and the buttons on the mouse functions fine but the cursor wont move at all.
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Did you recently update the firmware of your device? Have you tried connecting it to another USB port? For now, try isolating the behavior of the mouse by performing a clean installation of the app. If the problem persists, send me the serial number as we may have to look into firmware-related solutions.
*Thread locked to curb the conversation to PMs.
*Thread locked to curb the conversation to PMs.
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