My Razer Basilisk Ultimate stopped working on wireless. When I plug the dongle to the laptop, it works fine for about 2 seconds, then turns off. Then after a few seconds turns on again and this goes on and on. I tried to remove all the drivers and firmware, then reinstall everything, then update all possible firmware. Also used the pairing tool. The pairing process was successful, but the problem still persists. Nothing worked. Only when wired with the cable works fine. Can anyone help??
Question
Razer Basilisk Ultimate stopped working on wireless
With the mouse wired and the dongle disconnected go into device manager and uninstall grey devices with hidden view on. Watch for Attempt to remove drivers. Make sure to apply that. Then go into Synapse, devices/modules. Remove Basilisk. Restart. Load Synapse, connect dongle. Hopefully it will start updating and grab new drivers. There was a time this kept getting updates and I went through a similar situation.
Good Luck!
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