Razer Basilisk V3 35K buged lighting when charging on Razer Mouse Dock Pro

Hello DeadNicol,

I understand that your Razer Basilisk V3 35K is displaying erratic lighting effects when placed on the Razer Mouse Dock Pro. Allow me to ask a few questions so I can properly diagnose the issue with your mouse.

• When did you first notice the lighting issue on your mouse?
• Were there any changes made to the system or device before the issue started?
• Does the lighting issue occur only when the mouse is on the dock, or also when it's connected directly to the PC?
• Have you tried using the mouse and dock with a different computer to see if the issue persists?
• Are there any specific lighting effects or profiles that seem to trigger the problem?
• Have you recently installed any software that could impact the mouse's performance?
• What troubleshooting steps have you done so far?

Please PM me with your mouse's serial number so I can verify its model and check for a workaround to fix the issue. All the best!

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