Razer Basilisk V3 Hyperspeed Wireless interfering with my 2.4GHz Wifi connection

I had a Basilisk x Hyperspeed before, since it was old I decided to buy a newer model. I bought a brand new Basilisk v3 x Hyperspeed and when I tested the dongle it disconnected my internet connection, but the bluetooth mode is normal. I did not have such a problem with the Basilisk x Hyperspeed. Can someone please help me solve this problem thanks. (I tried all channels of my 2.4Ghz Wi-Fi connection, but unfortunately it does not work. Only 5Ghz is connect and work)