razer basilisk v3 pro not detected by synapse | Razer Insider
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Question

razer basilisk v3 pro not detected by synapse

  • May 7, 2025
  • 1 reply
  • 41 views

i plugged in my mouse to my PC via USB cable, i installed synapse but in synapses device menu i can see basilisk v3 pro but there is a loading and it says detecting device. unfortunately the detection can't finish. what could it be the problem

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1 Reply

Razer.sushi.boi

Hello there, ​@coolCandyAppleRedcamp306!

 

Try reinstalling your mouse’s drivers. You can also try the Device Detection Troubleshoot Tool. If that didn’t do the trick, then shoot me a PM along with your device’s serial number so I can validate it and check for other workarounds.

 

*Thread locked to curb conversation to PM.