razer basilisk v3 pro not detected by synapse | Razer Insider
Skip to main content
Question

razer basilisk v3 pro not detected by synapse

  • May 7, 2025
  • 1 reply
  • 23 views

i plugged in my mouse to my PC via USB cable, i installed synapse but in synapses device menu i can see basilisk v3 pro but there is a loading and it says detecting device. unfortunately the detection can't finish. what could it be the problem

Did this topic help you find an answer to your question?
This topic has been closed for comments

1 Reply

Razer.sushi.boi

Hello there, ​@coolCandyAppleRedcamp306!

 

Try reinstalling your mouse’s drivers. You can also try the Device Detection Troubleshoot Tool. If that didn’t do the trick, then shoot me a PM along with your device’s serial number so I can validate it and check for other workarounds.

 

*Thread locked to curb conversation to PM.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings