So, I’ve had this mouse for two months now, always worked amazingly, but the last week my sensor stopped working, I was playing and the sensor started acting weird and the just stopped completely. Every other buttorn works: right click, left click, side buttons, scroll button and the DPI all work perfectly but the the cursor doesn’t move AT ALL. Please help me solve this problem
Question
Razer Basilisk v3 X HYPERSPEED sensor not working
+1Have you tried on new batteries, and other PC?
FiszPL wrote:
Have you tried on new batteries, and other PC?
Yes, I did try new batteries and tried to connect him onto my bother’s pc and the problem is still the same
+1So you can only warranty return it.
I have totally same issue, about a half year of work, and now in the middle of game session cursor stop moving. All buttons works fine. Nothing helped, battery replacement, drivers removal, connecting to other PC, mouse reset by holding buttons combination for 7 seconds, no firmware updates for v3 version.
Still it looks like new, no scratches, great design, great swhitches, perfect tactile feedback from buttons and weel, great build quality in general, but WHY sensor can die??? I didn’t face with anything like this during entire life! It should be most reliable part of the optical mouse, no moving parts here, to dirt, no friction… how it possible???
Now I use my backup mouse - g305 (which btw totally crap from design point of view, clicks and weel is trash, dubleclicks after 1-2 years of usage - I’vre replaced the switches which now sounds not good but works), and ordered g309.
What is going one? Why all my previous wired mous was able to work 5+ years with no issues, why consumers should spend money and waste time on overprised not reliable trash?
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