Razer basilisk x hyperspeed mouse not working | Razer Insider
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Question

Razer basilisk x hyperspeed mouse not working

  • March 29, 2025
  • 1 reply
  • 26 views
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I have tried deleting the device multiple times from my connected device, and no, im not dumb, it is on set to 2.4, i've tried multiple batteries and no luck. I have even tried removing the batteries for 5 minutes then putting them back in with no luck, even the rgb lights don't turn on :( can someone find the solution
 

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    1 Reply

    Razer.sushi.boi

    Hello there, ​@freshRoyalBluebox429!

     

    Try to reinstall your mouse’s drivers. You can also update its firmware. If that didn’t do the trick, then shoot me a PM along with your device’s serial number so I can validate it and check for other workarounds.

     

    *Thread locked to curb conversation to PM.

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