RAZER BASILSK V3 X HyperSpeed get problem with 2.4 Ghz | Razer Insider
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RAZER BASILSK V3 X HyperSpeed get problem with 2.4 Ghz

  • April 13, 2024
  • 1 reply
  • 157 views
M

I cannot connect to my wi-fi when using 2.4G mode, but can connect when using Bluetooth mode. What i suppose to do fix problem?

Best answer by Razer.Aero

Hello MeoTocDo012,

I understand that you’re having issues pairing your Razer Basilisk X HyperSpeed to its USB dongle. To isolate the problem, please make sure to directly connect the dongle to the PC USB port. You can also use the pairing-utility dongle here. If you need further help, PM me your mouse serial number so I can check for other workarounds. Have a good one!

*Thread locked to curb the conversation to PMs.

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    Razer.Aero
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    • 3222 replies
    • Answer
    • April 13, 2024

    Hello MeoTocDo012,

    I understand that you’re having issues pairing your Razer Basilisk X HyperSpeed to its USB dongle. To isolate the problem, please make sure to directly connect the dongle to the PC USB port. You can also use the pairing-utility dongle here. If you need further help, PM me your mouse serial number so I can check for other workarounds. Have a good one!

    *Thread locked to curb the conversation to PMs.

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