Razer Blackshark V2 have to reinstall firmware update every time I restart my computer | Razer Insider
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Razer Blackshark V2 have to reinstall firmware update every time I restart my computer

  • August 15, 2023
  • 1 reply
  • 109 views

Explosivemann

I’ve been attempting to fix an issue with my PC not going idle and sourced the cause to my Razer Blackshark V2. When plugged in it won’t let my PC idle. I found out that after updating the firmware for the Blackshark V2 (https://mysupport.razer.com/app/answers/detail/a_id/4166) fixes the issue. But now I have run into another issue, the firmware update does not stick after my computer restarts. So I have to firmware update my headset after every power up if I want my pc to go idle. Anyway to fix this issue?

Using “Razer USB Sound Card_FirmwareUpdater_v0011_r1”

 

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1 Reply

Razer.Aero

Hello Explosivemann,

I'm sorry to hear about the issues you're experiencing after updating the Razer BlackShark V2's firmware. Please PM me with your device's serial number and proof of purchase, and I'll verify the warranty and assist you as promptly as possible. I look forward to hearing back from you soon.


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