Hello guys.. today I bought that headset and everything on the connection works perfectly. The only problem I have is that I have no sound at all from the right speaker.. also in the sound settings of windows it does not show the balance to see if it needs adjustment there. What can I do please help me
I cant move the right arrow to 100%, its like is locked wtf can someone explain please?
Hi QQLOV,
I'm sorry to hear you're having audio issues with your Razer BlackShark V2 HyperSpeed. Does the issue occur while using the headset wired, 2.4 GHz wireless, or Bluetooth? Have you tried updating your device firmware? To fix the issue, please perform the troubleshooting for USB-type headsets in this support article. If the steps don’t work, PM me with your device’s serial number and proof of purchase for warranty validation. All the best!
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