I recently set my headphones aside for a while, and when I returned, the right one had stopped functioning altogether. I began to feel frustrated as nothing I tried seemed to help. I opened them up to inspect the wiring, and everything appeared to be in order. After that, I updated the firmware, but there was still no improvement. I also checked the sound settings, thinking perhaps the left/right balance had been altered, but that wasn't the case either
Question
Razer Blackshark v2 hyperspeed right side stopped working
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- Razer Support
- 435 replies
Hey there,
I understand you're having issues with your Razer Blackshark V2 Hyperspeed. No worries, I can help you with that! Please try these troubleshooting steps on this link to help resolve the issue: How to resolve a headset with no sound, poor or no audio, or uneven audio balance
If the issue persists after performing the troubleshooting steps, please send me a PM together with your device's serial number and proof of purchase for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!
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