RAZER BLACKSHARK V2 HYPERSPEED wont turn on while wireless | Razer Insider
Skip to main content
Question

RAZER BLACKSHARK V2 HYPERSPEED wont turn on while wireless

  • June 24, 2025
  • 1 reply
  • 47 views
P

Hi! 

I have a problem with my Blackshark V2 Hyperspeed headphones. I have had these for almost a year now and it all worked fine until yesterday when the head phones just won’t turn on while wireless they work fine while wired. It is not a problem with Bluetooth as the headphones won’t eben turn on. It is not a battery issue either as on Synapse it shows 68% battery.

    This topic has been closed for replies.

    1 Reply

    Razer.ScarletRouge

    Hey there, ​@pulseCadetGreyup856!

     

    I understand you're having issues with your Razer Blackshark V2 Hyperspeed. No worries, I can help you with that! Please try these troubleshooting steps on this link to help resolve the issue: https://mysupport.razer.com/app/answers/detail/a_id/6334/~/why-is-my-razer-wireless-headset-not-charging-or-turning-on%3F

     

    If the issue persists after performing the troubleshooting steps, please send me a PM together with your device's serial number and proof of purchase for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!


     

    *Thread locked to curb conversation to PM.

    CookiesCookie settingsAccessibility statement