Razer BlackShark v2 pro 2020 | Razer Insider

Razer BlackShark v2 pro 2020

  • 18 February 2024
  • 5 replies

Hello everyone,

I have been using these headphones for a while with the dongle but then i moved and lost the dongle but i just found it and i cannot hear any sound when using the dongle.

5 Replies

The headphones are the blackshark v2 pro 2020 edition


Userlevel 7
Badge +1

You can try using paring utility: https://mysupport.razer.com/app/answers/detail/a_id/5994

Of course if the dongle is visible in Windows device manager.

still doesnt work



Userlevel 3

I double check hardware and software mute off. Make sure it's set to default should happen when plugged in but I double check it setup to default.   I consider checking firmware and windows update for new driver. 


Do other headset work fine have you tested it on other hardware. 

i have tested on other hardware.