Razer blackshark v2 pro 2020 disconnecting randomly | Razer Insider
Question

Razer blackshark v2 pro 2020 disconnecting randomly

  • 28 March 2024
  • 7 replies
  • 75 views

Hello, i have a problem with my Razer Blackshark V2 Pro 2020 edition.
The headset disconnects randomly while in use with the 2.4ghz dongle.

When the problem occurs i hear beeping sound (normally 2-3-5 times) and after that the sound just stopps for abour 20 seconds or so (sometimes more) or even turn off the headset completely by itself..
all drivers are updated even those on the Razer razer wireless charger, mouse, keyboard.. etc.
I will share my build here also - 
 

PC Specs

 * MOBO: Asrock X570 PG Velocita -  New and with warranty

* CPU: AMD Ryzen 7 5800X Base Clock 3.8GHz - Turbo boost 4.7Ghz -  new and with warranty

* COOLER: MSI MAG CORELIQUID 360R V2 - New and with warranty

* RAM: Corsair VENGEANCE® RGB PRO 32GB (4 x 8GB) DDR4 DRAM 3200MHz C16 Memory Kit — Black 2 of the sticks are new and with warranty

* PSU: Cooler Master V750 V2 gold - new and with warranty 

* SSD: Samsung 980 NVMe M.2- 1TB

* SSD: Samsung 980 NVMe M.2- 500GB -  new and with warranty

* SSD: Samsung 980 NVMe M.2- 500GB

* GPU: ASUS Phoenix GeForce RTX™ 3060 12GB GDDR6 / 192bit -  no warranty

* Computer Case: Fractal Design Meshify 2XL - new and with warranty

* OS: Win 11 x64 PRO - activated with payed liecense

 Headset: Razer Blackshark V2 Pro 2020 Wireless -  used 2 years

* Mouse: Razer Viper Ultimate - used 2 years

* Keyboard: RAZER BLACKWIDOW V4 - new and with warranty

 


7 Replies

Noone with a similar problem to mine? Pls.. someone help.

I have same Problem with my Razer blackshark v2 pro 2020.

Tried on second PC…..same Problem. Bios and Drivers updated.

Mainboard Asus Rog Strix B550-F Gaming. OS Windows 11

So it seems like an headphones problem… or razer Synapse.. its not the drivers and etc if u also tried ot another pc :/ … hope someone have a solution. its really frustrating.

you get your Problems with the new PC?

 

In Devicemänager the blackshark device are not migratet.

the software for this headset is complete garbage. Never buying this junk again

the software for this headset is complete garbage. Never buying this junk again

I agree with you, but i noticed that when im watching a movie or youtube video they dont disconnect.

you get your Problems with the new PC?

 

In Devicemänager the blackshark device are not migratet.

what do u mean? i have to do something in device manager?

Reply