2 month old Razer Blackshark v2 pro (2023) keeps randomly disconnecting and reconnecting. Please help. I see other threads where a private message was suggested by support to troubleshoot. Please help. The distance between dongle and headset is right next to me,. Also the firmware is up to date.
PD: i want to roll back to the old firmware of the headphones, i have the latest firmware update
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Be sure the dongle is not close to power cables or other USB 3.0 cables, which also can cause some interference. Also I’d try to change WiFi 2.4GHz channel to a different one.
I did all the steps, I established channel 11 in the 2.4 network so that it does not overlap other channels, I read that the Razer app also causes conflicts, I did all this and I will be updating the post if I get results or not, thank you
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