Question

Razer Blackshark V2 Pro 2023 Unmute does not work

6 months ago
12 February 2024
8 replies
1030 views

Hello Guys,

Anyone ran into the issue with Blackshark V2 Pro 2023 Edition when you mute the microphone with the side button, then try to unmute the microphone, with the same button, the mic actually does not unmute? It stucks muted until I either restart my PC, or I turn off/on the headset. Which is kinda frustrating.

I had upgraded the firmware as it was recommended by the Synapse, however I don’t know if it worked before the firmware upgrade. :(

Anyone have some suggestions how to fix it? Or maybe there will be a future firmware upgrade or Synapse update to fix the issue?

Edit: nvm. it’s just started to work now.

8 Replies

Userlevel 1

Spyke9129
Author
Insider Mini
10 replies
6 months ago
14 February 2024

Edit: Nope. Sometimes the mute button completely turns off my mic until I restart my headset. Issue is still ongoing. :’(

Same for me :-( Windows shows the Mute/Unmute Status correctly but after unmuting there is no audio going through the microphone… hoping for a solution soon.

I am also having this issue out of the box. Unboxed mine today and having the issue. Able to mute using the side button but unable to un-mute. This applies to Discord and Windows itself so its not an application issue.