Razer Blackshark V2 Pro Wireless headset unable to hold charge?

divinestar · 2021-07-03T08:03:42+00:00

Hello, I got my headset yesterday and let it charge overnight for 12 hours. It is still blinking green and that indicates it is not fully charged. In manual it says it takes 3 hours for it to fully charge. Now.. The headsets wireless audio works fine if you have the charging cable plugged in. As soon as I unplug the charging cable the headset dies, the LED stops glowing and when I hold the power button, nothing happens. Usually it plays a little sound in your headphone and the LED turns solid blue to indicate wireless connection. This happens when charging cable is plugged in, but when it is unplugged, the headset is completely dead. Anyone know what could be the problem? I tried reinstalling drivers, synapse, updating headsets firmware, restarting pc and all the tips I could find on the internet. This is really frustrating to have a wireless headset that only works when it's plugged in :D

Skip to main content

Forums
Support
House Rules
Promos and Giveaways
Razer Silver Rewards

Create
Login

[MONTHLY SILVER] January 2026 30,000 Silver Drawing

2 days ago

Home
Community Overview
Razer Support
Razer Support
Razer Blackshark V2 Pro Wireless headset unable to hold charge?

Powered by Gainsight

Cookies Cookie settings Accessibility statement

Sign up

Already have an account? Login

Log in with Razer ID to create new threads and earn badges.

LOG IN

Welcome to Razer Insider

Log in with Razer ID to create new threads and earn badges.

LOG IN

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK

Shop

RazerStores
RazerCafe
Store Locator
Purchase Programs
Bulk Order Program
Education
Only at Razer
Razer Silver Rewards
Affiliate
Newsletter

Explore

Technology
Chroma RGB
Concepts
Esports
Collabs

Support

Get Help
Registration & Warranty
RazerStore Support
RazerCare
Manage Razer ID
Support Videos
Recycling Program
Accessibility Statement

Company

About Us
Careers
Newsroom
zVentures
Contact Us

FOR GAMERS. BY GAMERS.™

Site Map
Legal Terms
Privacy Policy

FOR GAMERS. BY GAMERS.™