I have the same problem, need help on this, i cant use this like that

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Same issue. Cracking/popping/static sound. It's not constant but frequent enough to be very annoying. Not always loud although I've heard it get bad at times. Have tried moving USB dongle to different USB ports further away from other wireless dongles. Have tried turning THX spatial audio off. Closed Synapse software completely. Made sure firmware was up to date. Nothing solves the problem. Seems to get worse in Music or Movie modes for THX spatial audio but even in stereo mode watching a YouTube video with generic piano music in the background causes intermittent popping sound at any volume.



Found this reddit thread on the issue:https://www.reddit.com/r/razer/comments/jyf1t2/blackshark_v2_pro_cracklingstatic_sounds/



I don't know how all of the glowing reviews for this product didn't stumble upon this problem. Really unfortunate because i love the feel of the headset and when it's not producing static it sounds good but that's not very often. Going to have to send it back to Amazon before my return window is up.

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Hello everyone! Thanks for creating this thread. Were there any changes made to your system/device before the issue? Does the issue persist when Synapse is closed or disabled? Let's isolate the problem by following the steps from this link. If the same behavior persists, please send me the serial number of your device via PM. Let's continue from there.

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