The title basicaly explains itself, i got the blackshark v2 for almost 4 month and 2 weeks ago the right side just stopped working, i tried it without the dongle, with just the usb, in a cellphone, updated the version of my windows and in the razer synapse app but nothing seems to work.
Does anyone have a clue about what this is?
Best answer by Razer.Ten
Hey
Let me check on your headset. Can you test it on another computer to see if it behaves the same way? Please also send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the audio issue you're currently experiencing.
*Thread locked to curb conversation to PM.
Hey
Let me check on your headset. Can you test it on another computer to see if it behaves the same way? Please also send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the audio issue you're currently experiencing.
*Thread locked to curb conversation to PM.
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