This translates as:
razer blackshark v2 x ACTIVATION CODE FAILED

Hello LightBrownbitcity833,

I’m here to help. Please make sure to download the correct 7.1 Surround Sound software here and ensure you have entered the correct code. Some users have interchanged the letter "O" with zero, the number "1" for the letter "I," or vice versa. I hope this helps! If you have any other concerns or questions, feel free to PM me your headset serial number so I can verify its model, and let’s continue communicating in English to avoid misunderstandings. All the best!

*Thread locked to curb the conversation to PMs.