Razer Blackshark V2 X 7.1 Surround sound activation code unreadable

Raraviel
Hello, I purchased a Razer BlackShark V2 X headset today and tried to activate the 7.1 Surround sound, but unfortunetly the code got damaged during scratching and became ureadable. Could it be possible to get a new activation code or activate it in another way? Thank you for the help.

May I ask Where you got the code, sir?

MonterosFam
May I ask Where you got the code, sir?

It was on a scratch card in the box with all the other stuff. Smallish rectangle with gray area to scratch at the bottom

Have a read of the following thread /damaged-activation-code-kraken-x.78350/#post-768014 Unfortunately, lost, stolen, damaged, thrown out Activation codes do not get covered by the RAZER's limited warranty and will be subject to approval. Otherwise, wait for one of the RAZER official stuff for further advice through this thread Prepare the followings~~~

• Name
• S/N
• P/N
• Proof of purchase (legal receipt)
• Email address &/or RAZER ID used for registering your RAZER product
• Photo of the damaged Activation Code

Otherwise drive your hearing senses through the roof by upgrading to THX Spatial Audio. Most latest RAZER headsets are THX Spatial Audio compatible. Check it out by clicking the following link~ https://www.razer.com/p/RZ11-13000-0001

Sye_The-Vie
Have a read of the following thread /damaged-activation-code-kraken-x.78350/#post-768014 Unfortunately, lost, stolen, damaged, thrown out Activation codes do not get covered by the RAZER's limited warranty and will be subject to approval. Otherwise, wait for one of the RAZER official stuff for further advice through this thread Prepare the followings~~~

• Name
• S/N
• P/N
• Proof of purchase (legal receipt)
• Email address &/or RAZER ID used for registering your RAZER product
• Photo of the damaged Activation Code

Otherwise drive your hearing senses through the roof by upgrading to THX Spatial Audio. Most latest RAZER headsets are THX Spatial Audio compatible. Check it out by clicking the following link~ https://www.razer.com/p/RZ11-13000-0001

Thank you for the suggestions! I'll check it out.

Problem solved by guessing the few missing numbers. Thread ready to close.