Hello! Recently, I bought the Razer Blackshark V2 X but I have problem with the product where the item is already registered, but not under my Razer ID, which means I can't get the activation code via my email to activate the 7.1 surround sound features. I looked around in the Razer community for a fix. How do I fix this problem? Please help
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Razer Blackshark V2 X already registered by another account. I Can't get activation code
Best answer by Razer.Aero
Hello NullEletrick,
I replied to your PM. Please check your inbox and send me you headset serial number and the proof of purchase. I can use that to verify its model and check if the store is a Razer-authorized reseller. Save the shareable files via any online drive account listed here. All the best!
*Thread locked to curb the conversation to PMs.
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- Razer Support
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- Answer
Hello NullEletrick,
I replied to your PM. Please check your inbox and send me you headset serial number and the proof of purchase. I can use that to verify its model and check if the store is a Razer-authorized reseller. Save the shareable files via any online drive account listed here. All the best!
*Thread locked to curb the conversation to PMs.
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