Hello! Recently, I bought the Razer Blackshark V2 X but I have problem with the product where the item is already registered, but not under my Razer ID, which means I can't get the activation code via my email to activate the 7.1 surround sound features. I looked around in the Razer community for a fix. How do I fix this problem? Please help
Solved
Razer Blackshark V2 X already registered by another account. I Can't get activation code
Best answer by Razer.Aero
Hello NullEletrick,
I replied to your PM. Please check your inbox and send me you headset serial number and the proof of purchase. I can use that to verify its model and check if the store is a Razer-authorized reseller. Save the shareable files via any online drive account listed here. All the best!
*Thread locked to curb the conversation to PMs.
This topic has been closed for comments
- Razer Support
- 3229 replies
- Answer
Hello NullEletrick,
I replied to your PM. Please check your inbox and send me you headset serial number and the proof of purchase. I can use that to verify its model and check if the store is a Razer-authorized reseller. Save the shareable files via any online drive account listed here. All the best!
*Thread locked to curb the conversation to PMs.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.