Razer BlackWidow Elite doesn't work when Synapse is running | Razer Insider
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Razer BlackWidow Elite doesn't work when Synapse is running

  • September 20, 2022
  • 3 replies
  • 181 views
DomchoPro
When I have razer synapse running, keyboard lights up, but is unresponsive. If I exit synapse, I can use my keyboard properly. I have tried plugging my keyboard directly to computer, a clean synapse install, reseting keyboard trough synapse and deleting keyboard drivers and neither of these worked. Please help.
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3 Replies

D
Same with my mouse. Synapse is like Black Window.... UPD: on other PC it ist normal
D
DomchoPro
When I have razer synapse running, keyboard lights up, but is unresponsive. If I exit synapse, I can use my keyboard properly. I have tried plugging my keyboard directly to computer, a clean synapse install, reseting keyboard trough synapse and deleting keyboard drivers and neither of these worked. Please help.
I found this link and used Driver cleanup (second post). It didn't help me, but since the program was started, I tried to login with google and it worked this time. So Synapse isn't just black anymore. https://insider.razer.com/index.php...s-but-gives-me-a-black-screen-when-run.88518/
DomchoPro
  • DomchoPro
  • Author
  • Insider Mini
  • 1 reply
  • October 15, 2022
[UPDATE] I also have a Razer Basilisk Ultimate. When I'm using it wired, even with synapse on I can use the keyboard. If I use it wireless I can't use my keyboard when synapse is running.
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