Razer blackwidow elite keycaps fall out | Razer Insider
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Hello

Keycaps on the RAZER blackwidow elite keyboard began to fall out when pressed lightly. Sometimes during the game, the keys stick to the fingers and fall out. I would like to replace the keycaps, but the market sells only keycaps with the Latin alphabet. Tell me, are keycaps with the Cyrillic alphabet expected on sale? or how can this be fixed

A video with how my keycaps fall out is in google drive



https://drive.google.com/file/d/16955iMY7KxQHOWChNkaHVa4dlZnoefQg/view
Strange... did you've pulled all keycaps before? Or did you lubed switches? Because it looks like they lost their "friction" and keycaps can fall easily.

Mine are so tight, that I'm using keycap puller to prevent stem damage, because it's hard to pull it with bare hand.
I wanted to clean the keyboard and at the moment of removing the keys I noticed that they almost did not hold, and over time it became much worse. Are there any ways to fix this?
gunloklufe
I wanted to clean the keyboard and at the moment of removing the keys I noticed that they almost did not hold, and over time it became much worse. Are there any ways to fix this?




As FiszPL mentioned, did you use a keycap puller? I've watched the clip and found the looseness of keycaps was extreme. Were the keys been pulled out accidentally with force? Have you contacted our Support Team? Please submit a case via chat or email. I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.
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