Razer blackwidow v3 pro key spamming issue | Razer Insider
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Hi guys, i have a key spamming issue whit my blackwidow v3 pro keyboard yellow switch.

I've try all step from razer's youtube video.

Firmware update.

Whitout synapse on.

Deleted and download again synapse.

Keyboard it's almost new so no dust and dirty problem.

I have MORE key spamming whit hyperspeed dongle connection.



Extra information:

I have blackshark v2 pro headset whit his hyperspeed dongle.

USB wireless internet adapter.

Italian layout on windows whit nordic layout keyboard.

Volume wheel doesn't work too.
Keyboard connected to at least USB 3.0 ports on the back of motherboard (and not via USB hub or USB ports on PC case)?



You can try doing Synapse clean reinstall:



  • Uninstall Synapse

  • Download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers

  • Then restart your PC

  • After reboot install Synapse again (as administrator).

FiszPL
Keyboard connected to at least USB 3.0 ports on the back of motherboard (and not via USB hub or USB ports on PC case)?



You can try doing Synapse clean reinstall:



  • Uninstall Synapse

  • Download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers

  • Then restart your PC

  • After reboot install Synapse again (as administrator).





I've try whit wireless dongle and wired in a 3.2 usb port on motherboard and clean reinstall and nothing change, can be a hardware issue at this point ?
Firion93
I've try whit wireless dongle and wired in a 3.2 usb port on motherboard and clean reinstall and nothing change, can be a hardware issue at this point ?


If it does the same (wired) on other PC without Synapse installed - it may be HW issue.
FiszPL
If it does the same (wired) on other PC without Synapse installed - it may be HW issue.


Unfortunately i don't have proof of purchase and i can't use warranty, you know if it's possible have assistance from razer in some way ??
Firion93
Unfortunately i don't have proof of purchase and i can't use warranty, you know if it's possible have assistance from razer in some way ??


If it's registered on RazerID account (with uploaded proof of purchase), then shouldn't be any problem with warranty. Otherwise this may be a problem, but you can try contacting support directly: https://mysupport.razer.com/app/warranty-support
I appreciate your help, FiszPL.



@Firion93 PM me the serial number so I can validate its model and check for other model-specific steps to help you resolve the issue. If you registered your device on your Razer ID and upload a copy of your receipt, provide your email address so I can check. Thanks!



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