I AM SO FURIOUS! I bought this razer blade 14 about 20 days ago. It arrived and it was in good condition. It worked well until today when I started an update for the laptop and now it will not turn back on. I followed all of the steps on razer’s support videos but it is not working. I am so mad. If I hold the power button, it flashed white after about 10 seconds but then nothing. And today is literally the 15th day since I’ve had the laptop so I can’t return it. What the hell Razer. Please help me!
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Understandably so. But let me help you figure things out. If troubleshooting doesn't pan out, I can always submit a repair ticket on your behalf. By the way, is the laptop not turning on even when plugged in? In any case, please send me the serial number so I can look into model-specific solutions.
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