Hey all,
So after installing the IO drivers for my laptop (RZ09-01652E22) (sourced from the official page for it) I restarted my computer.
Now, the only things turning on after pressing the power button are: The fans (at 100% I assume), the caps lock LED, and the power indicator LED.
The screen doesn’t go to the POST/BIOS screens. It won’t turn on at all.
I tried disconnecting the battery and powering on from only DC: Nothing.
I also tried disconnecting the nvme drive and powering on to see if I’d get an error: Nothing.
Am I at a loss here? I’m thinking the BIOS chip is fried. What’re your thoughts? Am I best to just send it in?
Thanks!
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same issue here please someone help...
urbanSilverChalice963
same issue here please someone help...
I emailed support. I’ll let you know how it plays out with them!
@Northeh @urbanSilverChalice963
There really isn't much troubleshooting that we can do if the laptop no longer boots up. I highly recommend that you send it in for repair. I can start repair tickets, so don't hesitate to PM me should you want to go that route.
There really isn't much troubleshooting that we can do if the laptop no longer boots up. I highly recommend that you send it in for repair. I can start repair tickets, so don't hesitate to PM me should you want to go that route.
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