I discovered a dead pixel on my Blade 14 today.
I purchased it last July
I have begun a ticket with Razer and sent them tester images showing the dead pixel...
Has anyone ele had this happen? Are Razer good with the support for this? will they repair it or send a new one and collectold one?
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Userlevel 4
NK.33
I discovered a dead pixel on my Blade 14 today.
I purchased it last July
I have begun a ticket with Razer and sent them tester images showing the dead pixel...
Has anyone ele had this happen? Are Razer good with the support for this? will they repair it or send a new one and collectold one?
Hey there! I'm sorry to hear about the dead pixel issue with your Razer Blade 14. For now, I suggest that you follow these troubleshooting steps as they may fix the bright or dark spots on your device's screen. Should the issue persists, send me a PM with the case number so I can have a further investigation with the images you sent. Also, include the serial number to validate the warranty status of your device for RMA options.
*Thread locked to curb conversation to PMs.
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