Razer Blade 15 (2018 4K model GTX 1070) crashing with Adobe products | Razer Insider

Razer Blade 15 (2018 4K model GTX 1070) crashing with Adobe products

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Hi guys

I've been having issues with my Razer Blade 15 the last couple of months mainly when using Adobe products, which results in the software crashing very easily or causing a BSOD.

I tried a few things like updating drivers, uninstalling and reinstalling them and last night I tried fully resetting the laptop back to the original Windows install, and Premiere Pro was still struggling this morning and crashed when I tried to send a project to Media Encoder, I can't tell if it's a software issue on Adobe's side or Driver issue or something internal.

It also had a similar issue with Davinci Resolve prior to the reset, but I've not tested that yet. Playing Fire Pro Wrestling World was fine though, maybe a more demanding game may have crashed.

Any ideas?

Thank you
Matt
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3 Replies

Razer.Caziel
Userlevel 7
Hey there! Thanks for bringing this here. Can you put up your Application Event logs along with the System Event logs from the Windows Event Viewer? That would help us determine what's causing the issue. By the way, have you tried running synthetic benchmarks for stress testing?
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I've reinstalled Windows again (so I don't have System Logs anymore I'm guessing), this time not updating the NVidia driver and Davinci Resolve has been working fine so far. So I'm thinking it might have been the Nivida drivers issue, what Benchmark tests would you recommend?

Thank you
Razer.Caziel
Userlevel 7
insidenumber9
I've reinstalled Windows again (so I don't have System Logs anymore I'm guessing), this time not updating the NVidia driver and Davinci Resolve has been working fine so far. So I'm thinking it might have been the Nivida drivers issue, what Benchmark tests would you recommend?

Thank you

I tend to use PassMark, Cinebench, and Heaven and have each of those run for at least an hour. Let me know if you run into some issues.
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