Hi !
So I noticed my touchpad was not able to click anymore, I thought something was stuck under it so I opened the laptop to clean it. I then found my battery had swollen up !
I managed to remove it and dispose of it in e-waste center. But now I'm in a search for a new one. I tried contacting the support but they don't seem to be able to even receive my question since my warranty is expired.
I just want to buy a new battery, where would be the best way/place to do that ?
Thanks
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tennisbabo
I have also experienced swollen battery for my Razer Blade Advanced 2018.
Any ideas on where to get a good replacement battery?
Hey there! I suggest contacting our Support Team since Razer is offering an out-of-warranty service/repair as long as it is not part of our obsolete models. Feel free to send me a PM. I'll be locking this thread now.
I have also experienced swollen battery for my Razer Blade Advanced 2018.
Any ideas on where to get a good replacement battery?
Any ideas on where to get a good replacement battery?
Babyrazer2963
Received the battery, installed the battery, now have a keyboard problem.
I purchased a battery on eBay and after several cycles of charge/discharge the battery isn't near as good as the original. I might get 2 hours on this 'new' battery. Maybe it's cheap cells or something. But it resolved my touchpad clicking issue. Apparently the battery had BEEN swollen for quite a while and I didn't realize it. I was just getting used to the terrible click of the touchpad.
Still searching for an authentic battery so I can get longer life from it. Nothing from razer support yet... Discouraging.
Received the battery, installed the battery, now have a keyboard problem.
Sent away for a battery on Amazon after no response from Razer (eventually got a response, but had already paid for battery) Still waiting for battery, will update if successful...
Same here, please let me know!
We have the exact same issue and were wondering on the cost of a diagnostic + replacement. Thanks!
Same here. I've got a 2017 Razer Blade Stealth. Same touchpad clicking problem led me to discovering that my battery was all bloated. I removed it, and dropped it off at Staples to get recycled. Couldn't figure out how to contact support, so ended-up buying a battery on Amazon (I needed to get my PC back to functional for work). Now the new battery isn't being recognized by Windows ... and the whole thing is a mess.
RAZER?!?!? WHY IS YOUR SUPPORT SO HARD TO REACH?!?!?!
RAZER?!?!? WHY IS YOUR SUPPORT SO HARD TO REACH?!?!?!
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