Hi AdAmMoD86,

Thanks for sharing your concern about the keyboard issues with your Razer Blade 15, alongside a "CRP DISABLED" error related to the firmware. To isolate the issue, please try the steps below:

1. Ensure there is no debris affecting the keyboard.
2. Sometimes a simple restart can resolve temporary issues.
3. Check for keyboard driver updates in Device Manager.
4. Reinstall or update Razer Synapse to ensure proper recognition of the keyboard.
5. If possible, use the provided firmware.BIN file to create a recovery USB and re-flash the firmware.
6. Run a full system scan for any potential malware.
7. Consider restoring your system to a prior working state if available.
8. As a last resort, you can reset Windows, but ensure that data is backed up.

You can also try to perform the troubleshooting here. If the same problem persists, PM me teh following information below so I can initiate a case on your behalf:

• MSinfo logs
• Razer Synapse 3 and 4 logs
• Windows version

• Short video showing the issue.

Upload the files to your Google Drive with the shareable link.

Full Name:
Email:
Phone number:
Country:
Product serial number:
Subscribed to Razer Care?: Yes/No

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