Razer Blade 15 2022 freezing even after windows reinstall | Razer Insider
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Razer Blade 15 2022 freezing even after windows reinstall


ssmupandi

I am having a serious problem with my fairly new Razer Blade 15 Advanced 2022 version. I was using an Acer Helios Predator for a short while and dumped it due to its weight. After reading several reviews, Razer Blade stood out as a more suitable premium option for portability.

 

2 weeks after purchase I experienced the first Blue Screen of Death out of the blue. These have been random, and I have been letting the computer fix itself. It has been 3 months from hell now. The computer has a habit of freezing now when I am using an internet browser or any program which requires online authentication. After the initial freeze nothing will work on the computer until I reinstall windows.  My worst experience was the past 2 days, I have reinstalled windows more than 5 times. I initially thought it was a BIOS issue but seems like my BIOS is up to date. I tried looking at new network drivers, but my system is up to date. 

Is there anyone with the same experience or possible solution to this. 

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4 Replies

FiszPL
Vanguard
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  • VANGUARD
  • 7330 replies
  • October 25, 2023

You did just reinstall or full clean install (format & new OS install)?

If you’ve got BSOD then you can download tool called BlueScreenView to check which module/driver caused it, and then make further troubleshooting..


ssmupandi
  • Author
  • Insider Mini
  • 2 replies
  • October 25, 2023

I did a full clean install using a disk image provided by Razer Support. As of now the blue screen of death is not occurring often but all apps which use the internet are not functioning properly. b


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • 7330 replies
  • October 25, 2023

I always do a clean install from ISO provided by microsoft, not bloated by vendors ;)

What do you mean the apps using internet not functioning properly? Any errors in Windows event viewer? Any logs from the apps itself?


ssmupandi
  • Author
  • Insider Mini
  • 2 replies
  • October 25, 2023

Softwares that use the internet to authenticate licenses on startup.


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