Hi , it's my second Razer upgraded in 2022 , Laptop won't turn on and looks like is stuck , ( blinking green light on the lid and power light). I guess warranty has expired so need help how to fix it? Us there any email to support I can write a ticket or something?
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razer blade 15 A 2022 blinking green light
Best answer by Razer.Zionzedd
Hi Sebeac,
A Razer Blade 15 stuck with a blinking green light usually indicates a failed sleep/wake cycle or power management issue. Though device’s already beyond its warranty, I can still provide you free troubleshooting steps. PM me your laptop’s SN: (Follow steps here: https://mysupport.razer.com/app/answers/detail/a_id/548/~/how-to-find-the-serial%2C-product%2C-or-part-number-on-a-razer-device). I will use the info to provide you specific steps that might resolve the issue.
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- Razer Support
- Answer
Hi Sebeac,
A Razer Blade 15 stuck with a blinking green light usually indicates a failed sleep/wake cycle or power management issue. Though device’s already beyond its warranty, I can still provide you free troubleshooting steps. PM me your laptop’s SN: (Follow steps here: https://mysupport.razer.com/app/answers/detail/a_id/548/~/how-to-find-the-serial%2C-product%2C-or-part-number-on-a-razer-device). I will use the info to provide you specific steps that might resolve the issue.
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