Hello Razer Support,
I have a problem with my Razer Blade 15 Advanced rz09-0409.
When my laptop is plugged in, a charger is not detected by the system (not plugged in status in Windows) but the battery doesn't discharge. From time to time charger is detected and the system starts to constantly switch between plugged-in and battery. When I discharge the battery to 10% turn the laptop off and plug the power supply my battery is charging.
I have no idea what is wrong with my laptop. I try to recalibrate the battery with no success. I try to uninstall ACPI and restart - no luck.
It seems like a software problem to me (maybe drivers or bios version) or maybe a faulty battery (which causes this strange system behavior). I checked my power supply and it's O.K. I recently updated my bios version from 2.01 to 2.02.
Can you provide me with ideas about the problem?
Can you provide me with bios version 2.01 for rz09-0409 to try to downgrade from 2.02?
I have battery and energy report but i cant attach them to this message.
Thanks for helping me :)