Razer Blade 15 Advanced (2018) camera not working and driver missing
I was video calling my friend and then suddenly my camera stopped working. I tried following the instructions I found online and when I try to go to the device manager, I can't find my camera driver anywhere.
Apparently, this seems like a common issue...
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- I am the Lightbringer
- 4792 replies
Were there any changes made to your system/device before the issue? Did you receive any Windows updates recently? Please provide me the following:
a. Video/screenshot of Device Manager showing the missing camera driver:
b. Video/screenshot of Device manager for microphone under "Sound, video and game controllers" and Sound properties in the system tray:
c. Photo of BIOS main tab:
d. Screenshot of System Information (Press Windows Key+R on your keyboard: Inside the Run dialog box, type "msinfo32.exe"):
e. Screenshot of your Windows Update history:
f. Razer Synapse version:
g. Have you performed Windows System Restore or Razer Blade's factory reset? (Yes or No):
Please save the files in your Google Drive or another online drive account, then paste the shareable link via PM. Let's continue from there.
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