Razer Blade 15 Advanced (2018) camera not working and driver missing | Razer Insider
Skip to main content

Razer Blade 15 Advanced (2018) camera not working and driver missing

  • July 3, 2021
  • 1 reply
  • 48 views
D
I was video calling my friend and then suddenly my camera stopped working. I tried following the instructions I found online and when I try to go to the device manager, I can't find my camera driver anywhere. Apparently, this seems like a common issue...
    This topic has been closed for replies.

    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • July 4, 2021
    Were there any changes made to your system/device before the issue? Did you receive any Windows updates recently? Please provide me the following: a. Video/screenshot of Device Manager showing the missing camera driver: b. Video/screenshot of Device manager for microphone under "Sound, video and game controllers" and Sound properties in the system tray: c. Photo of BIOS main tab: d. Screenshot of System Information (Press Windows Key+R on your keyboard: Inside the Run dialog box, type "msinfo32.exe"): e. Screenshot of your Windows Update history: f. Razer Synapse version: g. Have you performed Windows System Restore or Razer Blade's factory reset? (Yes or No): Please save the files in your Google Drive or another online drive account, then paste the shareable link via PM. Let's continue from there.
    CookiesCookie settingsAccessibility statement