Razer Blade 15 advanced model 2019 - Battery replacement | Razer Insider
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Hello!

 

Need assistance here, my Razer Blade 15 advanced model 2019 battery has swollen and my Laptop is out of warranty... I was able to remove the battery before it exploded.

 

Can someone tell me where I can order a new one ?  Or can Razer team offer support ?

 

Best,

Hi Anoex,

Let me help you with the battery issue on your Razer Blade 15. How long was the laptop plugged in? Did you leave it charging overnight? How many hours a day do you typically use the laptop? For your safety, please refrain from using the laptop until we can resolve the issue. You can refer to this article for more information. Kindly note that Razer cannot ship internal parts like batteries. I can create a ticket and escalate your concerns to our Laptop Support Team for a replacement battery or repair.  Please PM me privately with the following information:

Full name:
Email:
Phone Number:

Product Name: 
Product Code/Number:
Product serial number:

Charger Product Code/Number (Systems Power Adapter):
Charger serial number (Systems Power Adapter):
Proof of purchase:
Subscribed to Razer Care?: Yes/No
Photos of the laptop show the damage to the device.
Save the shareable file via the Google Drive listed in this link.

*Thread locked to curb the conversation to PMs.

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