Razer Blade 15 Recovery Image Needed | Razer Insider
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Razer Blade 15 Recovery Image Needed

  • April 19, 2021
  • 2 replies
  • 36 views
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The main drive seems to be corrupt and it's been BSOD looping at boot even while going into the safe mode. It seems like I need to reinstall the Windows on it, but unfortunately for some reason, the laptop freezes while trying to boot into the recovery partition. I want to try to wipe the whole SSD and do a fresh install, so I can find out if I need a new SSD but I am unable to find the recovery image anywhere on the support section of the Razer website. I haven't even been able to find an email address to contact. The laptop is outside of the 1-year manufacturer warranty period. Is there a way to get hands on the recovery image so that I can make a bootable USB drive and boot into it to do a clean install? Or is it possible to just simply make a bootable Windows 10 USB drive and install it and then install the drivers afterwards?
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2 Replies

TurboTacho
  • TurboTacho
  • Insider Mini
  • April 20, 2021
Hello, you can try contacting the support via Warranty Support (razer.com). Do indicate to them the exact model of your Razer Blade, and they should be able to provide a recovery image for the Blade. Take note that it's a huge file, around 16GB for my case. Alternatively, you could use a Windows 10 generic bootable (not really recommended for Razer Blade).
First-time owner of an upgraded Razer Blade 15 Advanced (2020) - IME FW 14.1.67.2046 https://valid.x86.fr/cache/banner/h1h9zn-2.png
Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • April 20, 2021
@kevinlee1020 Please send me the serial number of your laptop. I can use that to submit a recovery image request on your behalf. *Thread locked to curb the conversation to PMs.
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