Razer Blade 15 Sound Problems | Razer Insider
Skip to main content

Razer Blade 15 Sound Problems

  • June 11, 2022
  • 5 replies
  • 154 views
Sisko4
Hi there! I bought a Blade 15 Advanced back in 2021 and i am super happy with it! Version: RZ09-0367BGC3-R3G1 But i have a problem wich i never could solve, i did send a support ticket to Razer but instead of a simple answer i got requests for several informations and a not working ticket link... So i try here my luck: The speakers are horrible, i get many statick / crackling noices while playing music and videos. This is my second laptop and the first one i had had that problems too, but that was 10 years ago. Mostly i don´t use them anyway because i use a headset with dolby atmos on it. Can this problem be somehow solved? Is it maybe a software / driver problem? Or is this normal because of the small design factor? But then, my Galaxy Tab S7 has a very good sound quality and that speakers are way smaller. Using Windows 10, i don´t want to upgrade to 11. Thanks in advance! :-)
    This topic has been closed for replies.

    5 Replies

    Razer.Zionzedd
    Sisko4
    Hi there! I bought a Blade 15 Advanced back in 2021 and i am super happy with it! Version: RZ09-0367BGC3-R3G1 But i have a problem wich i never could solve, i did send a support ticket to Razer but instead of a simple answer i got requests for several informations and a not working ticket link... So i try here my luck: The speakers are horrible, i get many statick / crackling noices while playing music and videos. This is my second laptop and the first one i had had that problems too, but that was 10 years ago. Mostly i don´t use them anyway because i use a headset with dolby atmos on it. Can this problem be somehow solved? Is it maybe a software / driver problem? Or is this normal because of the small design factor? But then, my Galaxy Tab S7 has a very good sound quality and that speakers are way smaller. Using Windows 10, i don´t want to upgrade to 11. Thanks in advance! :)
    PM me your case number so I can coordinate with the Engineering Team regarding your concern.
    Sisko4
    • Sisko4
    • Author
    • Insider Mini
    • June 16, 2022
    Razer.Zionzedd
    PM me your case number so I can coordinate with the Engineering Team regarding your concern.
    Would like to, but i don´t have the email anymore with the number anymore.
    Razer.Zionzedd
    Sisko4
    Would like to, but i don´t have the email anymore with the number anymore.
    Your email address will do. Just it over through PM.
    Sisko4
    • Sisko4
    • Author
    • Insider Mini
    • June 17, 2022
    Razer.Zionzedd
    Your email address will do. Just it over through PM.
    I think the problem solved itself, i made a firmware update for the chipset (like it is available on the page from the laptop) and no more noises, crackle, etc. anymore! Thanks anyway!
    Razer.Zionzedd
    Sisko4
    I think the problem solved itself, i made a firmware update for the chipset (like it is available on the page from the laptop) and no more noises, crackle, etc. anymore! Thanks anyway!
    Thanks for letting me know and sharing it here! Feel free to check our self-help if you have questions or PM me anytime should you need further help. *Thread locked.
    CookiesAccessibility statement