Razer Blade 15 Trackpad Issue | Razer Insider

Razer Blade 15 Trackpad Issue

  • 19 May 2022
  • 1 reply
  • 8 views
A
My trackpad on my Blade 15 recently stopped letting me click on the trackpad. I'm able to move the cursor around, but I can't scroll, double tap, anything. I just checked, and unfortunately my warranty quite literally just expired last week. I've checked the settings, restarted dozens of times to no prevail. I don't have the necessary tools to take off the casing, but based from the outside, it doesn't look like the battery expanding. What should I do?
This topic has been closed for comments

1 Reply

Razer.Caziel
Userlevel 7
This is highly likely a hardware issue, so there isn't much that I can do to help. With that said, please send me the serial number and a short clip detailing the trackpad issue. It would be best if you share the proof of purchase with me as well, so I can verify the warranty status and submit a repair request on your behalf.

Thread locked to curb the conversation to PMs.
CookiesCookie settings