Razer Blade 15 Trackpad Issue | Razer Insider
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Razer Blade 15 Trackpad Issue

  • May 19, 2022
  • 1 reply
  • 27 views
A
My trackpad on my Blade 15 recently stopped letting me click on the trackpad. I'm able to move the cursor around, but I can't scroll, double tap, anything. I just checked, and unfortunately my warranty quite literally just expired last week. I've checked the settings, restarted dozens of times to no prevail. I don't have the necessary tools to take off the casing, but based from the outside, it doesn't look like the battery expanding. What should I do?
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    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • May 20, 2022
    This is highly likely a hardware issue, so there isn't much that I can do to help. With that said, please send me the serial number and a short clip detailing the trackpad issue. It would be best if you share the proof of purchase with me as well, so I can verify the warranty status and submit a repair request on your behalf. Thread locked to curb the conversation to PMs.
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