[left]I own a Razer Blade 17 Pro (early 2021 model), and there is a red light in some keys of the keyboard that is always being displayed, even if the configuration made on Synapse 3 says that they should have another color or even be turned off. Particularly, Enter, Shift, Left, Down, Right and Fn Keys are affected. I've already performed a clean Synapse 3 installation and updated all my drivers, but nothing seems to help resolve this suddenly occurred issue.
Can someone help me with it?[/left]
This topic has been closed for comments
Userlevel 7
- Razer Support
- 2398 replies
-
10 November 2022
INSIDEAUT
[left]I own a Razer Blade 17 Pro (early 2021 model), and there is a red light in some keys of the keyboard that is always being displayed, even if the configuration made on Synapse 3 says that they should have another color or even be turned off. Particularly, Enter, Shift, Left, Down, Right and Fn Keys are affected. I've already performed a clean Synapse 3 installation and updated all my drivers, but nothing seems to help resolve this suddenly occurred issue.
Can someone help me with it?[/left]
Please PM me the serial number of your laptop so I can validate its model and check for model-specific workarounds to help you resolve the RGB backlight issue or start a case and raise your concern to the relevant team if necessary thanks!
*Thread locked to curb conversation to PM.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.