Hey!
I've encountered some problems with my Razer blade advanced 2021 model, bought it less than 1.5 years ago and the battery is swollen - I can't use it anymore without having the power cord connected to the laptop at all time.
Appreciate any help on how I can solve it.
Thanks!
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I'd remove the battery from laptop asap, before it'll do some damage. Also please contact Razer Support: https://mysupport.razer.com/app/contact-support
I've tried getting hold of support from the website - I can't seem to find anything.
They ask for my serial number, which I enter, and I get a prompt saying I don't have any warranty left, so I should see if I can get help on the community page.
And I dont think the battery is removable?
They ask for my serial number, which I enter, and I get a prompt saying I don't have any warranty left, so I should see if I can get help on the community page.
And I dont think the battery is removable?
You can still able to contact even if you're out of warranty.
Battery is removable, you need to disassemble bottom lid.
Battery is removable, you need to disassemble bottom lid.
FiszPL
You can still able to contact even if you're out of warranty.
Battery is removable, you need to disassemble bottom lid.
Can't really find it. If you're able to find a link to contact - I'd appreciate it.
kkimba
Hey!
I've encountered some problems with my Razer blade advanced 2021 model, bought it less than 1.5 years ago and the battery is swollen - I can't use it anymore without having the power cord connected to the laptop at all time.
Appreciate any help on how I can solve it.
Thanks!
Hi kkimba,
Please PM me the serial number so I can validate its model and start a case for a battery replacement. I am looking forward to hearing from you anytime soon. Thank you!
*Thread locked to curb conversation to PM.
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