Hello, I have started to have the following issue since June: the battery of my razer laptop appears to be not charging anymore according to the battery status of my laptop, and is decreasing slowly even if the power supply is plugged in. I have tried to apply the following tree solutions: 1. search on internet about this issue and try to apply software fixes (reinstall drivers, reboot), 2. use a new power supply ordered from amazon, 3. use a new battery ordered from amazon. Even after trying those tree solutions, the issue is still present and not linkable to the battery or to the power supply.
Sometimes the issue disappears and reappears, but in general, the performances of my laptop decreases significantly because it is not able to exit from the "battery saver" mode, and it is almost sure that soon or later the power will be not working anymore. I suppose this could be a defect of the laptop or a problem of the power circuits inside the laptop, I don’t know.
Can you please help me?