Razer Blade Pro - Integrated Graphics Card Missing! | Razer Insider

Razer Blade Pro - Integrated Graphics Card Missing!

  • 12 August 2020
  • 3 replies
  • 52 views

Hello all, I have a Razer Pro RZ09 1663. This laptop is the 2017 model, it has an Nvidia 1080 GPU and an Intel 7820HK CPU. According to the CPU spec sheet, it should have Intel 630 integrated graphics card, but I don't see the card listed in the device manager or Nvidia control panel, I only see the nvidia gpu. In the Bios it shows IGFX as 'n/a'. This means that every single application runs on the load-heavy Nvidia GPU, even notepad! I've tried updating drivers but Intel does not detect any IGFX to install onto. My previous Razer laptop (Blade 2013) also had an Nvidia GPU but also an IGFX card, so I could save my GPU for playing games. Is it possible that this particular laptop just doesn't have ANY IGFX at all? Please help, Razer tech support has only one offer available: send the laptop in and pay $100 to test it (just test it, not fix or replace it). The days of troubleshooting tech support are over.

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Userlevel 7
pinkace
Hello all, I have a Razer Pro RZ09 1663. This laptop is the 2017 model, it has an Nvidia 1080 GPU and an Intel 7820HK CPU. According to the CPU spec sheet, it should have Intel 630 integrated graphics card, but I don't see the card listed in the device manager or Nvidia control panel, I only see the nvidia gpu. In the Bios it shows IGFX as 'n/a'. This means that every single application runs on the load-heavy Nvidia GPU, even notepad! I've tried updating drivers but Intel does not detect any IGFX to install onto. My previous Razer laptop (Blade 2013) also had an Nvidia GPU but also an IGFX card, so I could save my GPU for playing games. Is it possible that this particular laptop just doesn't have ANY IGFX at all? Please help, Razer tech support has only one offer available: send the laptop in and pay $100 to test it (just test it, not fix or replace it). The days of troubleshooting tech support are over.

Hi there, it’s g sync laptop and the display is controlled by nvidia card, unlike most Blade Laptops which is optimus and screen is controlled by iGPU. So even it has iGPU to avoid the gpu crash it has to be deactivated. There’s up and downside for having that feature, as you mentioned it runs all the time nvidia gpu which means bad battery life yes even notepad, but in other side you’ll have a lot advantage for having it, g sync smoothness, nvidia surround view if you have for example 2 external display that made 3 monitors gaming experience. Later one is actually my dream set up that I couldn’t do with other blade models.
Thank you, I didn't know this 🙂