Razer Blade Reparaturen | Razer Insider

Razer Blade Reparaturen

  • 26 February 2020
  • 5 replies
  • 29 views

Hi
Ich schreib erstmal auf Deutsch vor und werde unten Translater´n.
Gibt es eine Reparatur Preisliste für die Blades? So wie z.B. bei Apple auf der Website. Zum Beispiel Model auswählen und direkt erfahren, was ein Displaytausch oder Ram Bausteine wechseln kostet?


Hi
I'll write in German and become a Translater'n below.
Is there a repair price list for the blades? Like Apple has on their website. For example, select a model and find out directly how much it costs to replace the display or Ram components?

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5 Replies

Userlevel 7
I'm afraid not. Only our Systems team has visibility over that, and you'll have to start a repair ticket to get an estimate. Is there something wrong with your Razer Blade? Let me know if you need help. :smile_:
Hi
Ne alles Ok mit meinem. Wollte nur aus Interesse fragen. Leider ist es unwahrscheinlich schwierig an Ersatzteile für Notebooks ran zu kommen. Daher wäre es schön, wenn es eine Art "Standard Reparaturen" geben würde. Hier ein Beispiel:
Razer Blade Stealth 2019 V1
- Displayreparatur ohne Topcover = 299 Euro
- Akku Tausch = 129 Euro
- Ram Tausch = 145 Euro
- Top oder Buttom Cover Tausch = 169 Euro
- Tastatur oder Tastatur Cover Tausch = 220 Euro


Würde mich freuen wenn man das mal an den Support weiter geben könnte. Wäre bestimmt hilfreich. Ich selbst würde die Geräte auch gerne reparieren aber die Ersatzteile werden halt nicht frei gegeben.


Translator:
Hi
Ne everything OK with mine. Just checking in. Unfortunately it is incredibly difficult to get spare parts for notebooks. So it would be nice if there would be some kind of "standard repairs". Here is an example:
Razer Blade Stealth 2019 V1
- Display repair without top cover = 299 Euro
- Battery exchange = 129 Euro
- Ram exchange = 145 Euro
- Top or Buttom Cover exchange = 169 Euro
- Keyboard or keyboard cover exchange = 220 Euro
I would be happy if you could pass this on to the support. Would certainly be helpful. I would like to repair the devices myself but the spare parts are not released.
Userlevel 7
I'll pass it along. As for DIY repairs, I'm afraid that I won't be able to help you with the parts since we really don't ship out parts for our laptops. But if you have any issues with your Blade, please don't hesitate to send me a PM so I can help you troubleshoot if not start a repair ticket.
Userlevel 7
M-S-G
Hi
Ich schreib erstmal auf Deutsch vor und werde unten Translater´n.
Gibt es eine Reparatur Preisliste für die Blades? So wie z.B. bei Apple auf der Website. Zum Beispiel Model auswählen und direkt erfahren, was ein Displaytausch oder Ram Bausteine wechseln kostet?


Hi
I'll write in German and become a Translater'n below.
Is there a repair price list for the blades? Like Apple has on their website. For example, select a model and find out directly how much it costs to replace the display or Ram components?

As Razer Caziel said unfortunately not, there’s only standard diagnostic cost, forgot how much though €130 when I’m not wrong now before was €80. However I tried:big_grin_: repair service on blade 2017 and it was on its 14 months (before I sold it I want to make sure there’s no problem for next owner since I know him), but it was free since here due law we have 2 years guarantee yes it’s kind complicated about this guarantee/ warranty claims (Gewährleistung) things, Mediamarkt told it’s a year but saturn told same with Razer 2 years, it’s same company LoL. However the Blade was bought through Razer Store, I got receipts that mentions diagnostic fee and parts replacement (when I correct remember) and on the bottom page it’s stated due under guarantee period all fee is paid by Razer, kind of so:wink_: I think don’t have the receipt anymore.
But I like the idea having standard price like you mentioned, the basic things like for example screen replacement, battery replacement (out of guarantee) because we’ve also now Apple Care that cost only €339,99. The standard repair price can be considering point on buying Razer care also imo. Honestly my Blade 15 in 3 months would go 2 years means guarantee over so I need that as well:big_grin_:
Dankeschön. Wie gesagt, der Support könnte doch sicher "Standard Reparaturen" als Festpreis angeben. Würde dem Image von Razer doch nicht schaden. Acer, Apple, MSI[Spoiler] machen das doch auch auf ihren Websiten. Würde den Support doch auch erleichtern.
Na hoffen wir mal, das es weiter gegeben wird und wir bald eine Auflistung sehen.

Translator:
Thank you. As I said, the support could surely quote "standard repairs" as a fixed price. Wouldn't hurt Razer's image after all. Acer, Apple, MSI do the same thing on their websites. Might make it easier to get support.
Let's hope that it will be passed on and we will see a listing soon.
[/Spoiler]