razer blade stealth 13 2020 battery replacement | Razer Insider
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Question

razer blade stealth 13 2020 battery replacement

  • March 9, 2024
  • 1 reply
  • 641 views
directSeaBluewire987

Any option to buy Razer Blade Stealth 2020 batteries from Razer directly or get genuine Razer battery? I have two a laptop and it has a swollen battery. Laptop product number is RZ09-03272N12 and the battery is RC30-028102.

Thanks

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    1 Reply

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • March 9, 2024

    Hi directSeaBluewire987,

    I'm sorry to hear about the Razer Blade Stealth 13” (2020) battery swelling issues. Please note that Razer does not sell out internal parts of Blades. However, you can have the unit sent and undergo a repair. To proceed, PM me with the following information below so I can initiate a ticket on your behalf and escalate this to our support team for a battery replacement.

    Full name:
    Email:
    Mobile/Phone Number:
    Laptop serial number:
    Country:
    Place of purchase: 
    Date of purchase:
    Subscribed to Razer Care?: Yes/No
    Pictures or a video that clearly shows the damage to the device. 
    Save the shareable file via the Google Drive listed here.

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