Razer Blade Stealth 13.3 Trackpad starts to make problems | Razer Insider

Razer Blade Stealth 13.3 Trackpad starts to make problems

  • 27 January 2019
  • 3 replies
  • 4 views

Hello Guys,

At the day of 13.6.2018 i bought a Razer Blade Stealth i7 8550U 512GB Chroma. I was super satisfied with the product until now. After 7 months of almost daily Use, My Trackpad starts to missrecognize some "taps" and "clicks" the "right-click" and the "left-click" dont work properly anymore.
Sometimes it does a left click when i want to right click, and sometimes that trackpad recognizes a right click when i want to just open something... Drag and drop is also really hard to do now bc sometimes it just stops and it "drops" the file...

i bought it 7 months ago and i paid almost 2k for it, so im not really happy right now ?

I dont think its software because the bottom of my trackpad feels really loose (right word?).

The Trackpad and the Ultrabook itself is in almost perfect condition since i take much care of it. So this cannot be a result of wrong Usage or unnecessary violence.

Also i still have my warranty. And this came not by an User error.

Is there anything i can do by myself to troubleshoot the problem or do i have to send it to Razer ? I live in germany, and i dont think we have physical Razer store. So i would have to ship it ?

Anyone with similar experience

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3 Replies

Userlevel 6
Hello. Let me help you out with this. Can you share a short video of the issue so we can take a look?
Razer.RedPanda
Hello. Let me help you out with this. Can you share a short video of the issue so we can take a look?


Yes i can.
I hope i did it right. If theres anything u also need. Let me know

Greetings MaLo
Userlevel 6
Thanks for the video. Please send over the serial number of your Blade through PM. Make sure that the link to this thread is in the PM too. I'll pick it up from there.