Razer Chroma App - Razer Raptor 27 is not recognised by software. | Razer Insider
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Razer Chroma App - Razer Raptor 27 is not recognised by software.

  • April 18, 2025
  • 1 reply
  • 19 views

ironmatto3

I can not get my Razer Raptor 27 to appear in Razer Synapse 4/Chroma. It works perfectly fine with Razer Synapse 3 but I haven’t found any solution to getting it working in 4.

Has anyone found a solution? I know it’s been reported but my to my knowledge Razer hasn’t addressed it.

I’ve tried uninstalling all files, deleting all settings in Synapse 4 but nothing brings it up. The Razer Raptor USB-C cable is connected to my PC as that was made it work with Synapse 3. 

I believe the issue is directly tied to Synapse 4 software.

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1 Reply

  • Insider Mini
  • 7 replies
  • April 20, 2025

Having the same issue with a fresh Windows 11 install. Synapse 3 worked fine on my last build but Synapse 4 just won’t recognize at all.


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